The Helpdesk Software Quietly Found A New Growth Lever

A big pricing reset just hit the core product. If customers stick, 2026 growth math improves fast.  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Read Online   Unsubscribe   %20%20%20%20%20%20​ The Helpdesk Software Quietly Found A New Growth Lever Freshworks just reminded the market that the easiest way to change a software story is not a new product launch, it is pricing. A meaningful increase can lift growth overnight, but it also tests loyalty. The next few quarters will show which one wins. AI Stock Surge (Sponsored) 7 AI Stocks Poised for Big Gains If you own ZERO of the Next Magnificent Seven stocks. Original Mag Seven turned $7,000 into $1.18 million. But these seven AI stocks could do it in 6 years (not 20). Now, the man who called Nvidia in 2005 is revealing details on all seven for FREE. Find Out More Now Before It's Too Late. The Setup Freshworks Inc (NASDAQ: FRSH) is a business software company best known for customer support and IT service tools, with products like Freshdesk at the center of the suite. The stock popped after a significant Freshdesk price increase that analysts believe could add roughly three points to fiscal 2026 growth. The company also announced a new Chief Marketing Officer, Kady Srinivasan, adding a leadership catalyst at a moment when the market is looking for cleaner execution and a clearer go-to-market message. What Freshworks Actually Does Freshworks sells practical, day-to-day software that helps companies run customer support and internal IT operations without having to buy a heavyweight enterprise platform. The simple way to think about it is this: Freshworks sits in the workflow layer where tickets, requests, and customer issues get routed, tracked, resolved, and reported. For customer teams, that is helpdesk and service. For IT teams, that is service management and operations. For managers, it is reporting and visibility into response times, resolution quality, and agent productivity. Its sweet spot has historically been smaller and mid-sized organizations that want modern software that is easier to deploy than the biggest legacy suites. That positioning can be a strength because it keeps sales cycles shorter and implementation lighter. It can also be a weakness if the customer base is more sensitive to budgets and price changes. Poll: Which do you feel more confident negotiating? Salary Rent Services None of the above Buy & Hold Forever (Sponsored) 7 Timeless Stocks for Long-Term Gains Markets shift, but true durability never fades. Inside the 7 Stocks to Buy and Hold Forever report, you'll find companies that raised dividends for 50+ consecutive years while staying profitable and resilient. They're long-term anchors for income-focused investors. Grab your free copy before this limited release ends. (By clicking the link above, you agree to receive emails from Marketbeat. You can opt out at any time. - Privacy Policy) What Just Happened Freshworks shares moved higher after the company implemented a notable price increase for Freshdesk plans. The market read-through was not complicated: if pricing holds, revenue per customer rises, and the company can show faster growth without needing a massive jump in new customer adds. Wells Fargo's analysis, as you summarized, framed the change as potentially worth about three percentage points of additional growth in fiscal 2026. That is a meaningful shift for a company that has been trying to rebuild investor confidence after a rough stretch in the stock. The CMO appointment matters too, not because marketing hires move numbers overnight, but because pricing changes work best when the packaging, positioning, and value messaging are tight. If Freshworks is going to charge more, it needs to clearly explain why customers should keep paying. Want to make sure you never miss a stock recommendation? Elite Trade Club now offers text alerts — so you get trending stocks and market-moving news sent straight to your phone before the bell. Email's great. Texts are faster. 👉 Click here to get our detailed stock analysis sent to your cell for free! Why The Stock Has Been Stuck In The Mud FRSH is still well below its 52-week high, and the market has treated it like a solid product set with a noisy growth profile. A few forces have kept the stock from sustaining momentum: The broader SMB and mid-market software space has been sensitive to budget cycles, especially when rates are higher and buyers want clear ROI. The company has been working to expand its AI story and IT operations footprint, but investors often wait for proof that new modules drive meaningful wallet share. Competition is not subtle. On the high end, ServiceNow is the category heavyweight. In specific IT operations and incident response niches, names like PagerDuty show up in the conversation. On the customer support side, there are plenty of credible alternatives. In short, Freshworks has needed a cleaner lever that shows up in the model. Pricing is exactly that kind of lever, if it holds. Surge Ahead (Sponsored) 7 Undervalued Blue-Chips Set to Surge Seven undervalued blue-chips are ready to surge. Profitable divisions, AI revenue, and record cash flow make these leaders impossible to ignore—but most investors won't see it in time. Smart money is already positioning.  This rare opportunity won't last long.  Timing is everything, and latecomers risk missing the move. Immediate action could capture outsized gains. (By clicking this link you agree to receive emails from Trading Tips and our affiliates. You can opt out at any time. - Privacy Policy) The Bull Case 1) Pricing power is the most underrated growth engine For a software company, a price increase is a direct test of product value. If customers accept it with limited churn, the business can grow faster even if the macro environment stays choppy. This is especially important because price-driven growth tends to be higher-quality than discount-driven growth. It can improve unit economics, expand contribution margins, and create more room for product investment without needing to force volume at any cost. 2) A clearer path to 2026 numbers Investors love visibility. A pricing update gives the market a more concrete reason to believe revenue and growth could look better in fiscal 2026. Even if the stock does not re-rate instantly, it reduces the need for heroic assumptions about new customer acquisition. 3) Operating discipline is showing up You shared Q3 results where margins and cash flow were strong, with operating margin outpacing guidance and free cash flow growth running ahead of revenue growth. That profile matters in today's market. When growth is not explosive, investors want proof that the company can scale profitably and fund its own roadmap. 4) The FireHydrant acquisition could broaden the platform story Freshworks agreed to acquire FireHydrant, which is positioned as AI-powered incident management. Conceptually, that can strengthen the IT operations narrative by pairing service management with incident response and reliability workflows. The opportunity is a more complete suite that can win larger deals over time. The risk is integration and execution, especially because the financial terms were not disclosed, which tends to make investors cautious until the impact is clearer. 5) Insider buy is a useful confidence signal Freshworks' CFO buying nearly $2 million in stock is not a guarantee of anything, but it is a signal that can matter when sentiment is fragile. Insider buys tend to land best when they align with improving fundamentals and a tangible catalyst, like pricing. The Bear Case 1) Pricing can lift revenue or lift churn This is the main risk and it is simple. If Freshdesk customers are price-sensitive, Freshworks could see higher downgrades, slower renewals, or more competitive pressure during contract negotiations. The market will watch retention and net revenue expansion closely because that is where the real verdict lives. 2) Competition can force discounting elsewhere Even if Freshdesk prices go up, competitors may use it as a wedge to steal share. If Freshworks has to offset churn with heavier discounts in other modules, the headline benefit could fade. 3) Integration risk with FireHydrant Buying incident management is strategically logical, but it adds execution complexity. If integration takes longer than expected, or if cross-sell is weaker than hoped, investors may treat it as distraction at a time when the core business needs steady performance. 4) Narrative fatigue FRSH has already had plenty of moments where the market expected a clean acceleration, only to get something more mixed. If pricing delivers only a short-term bump without durable improvement in core metrics, the stock can slide back into the same range-bound pattern. What I'd Watch Next Net dollar retention and churn trends after the price changes roll through renewals Customer adds versus expansion, to see whether growth is becoming more ARPU-driven Attach rates for newer AI features and IT operations capabilities Progress updates on FireHydrant integration, including any early customer traction How the new CMO reshapes messaging and demand gen, especially in the mid-market Guidance posture for fiscal 2026 and whether consensus estimates keep moving higher My Take Freshworks is trying to do something the market respects right now: simplify the story and improve the math. A real price increase is one of the cleanest levers in software because it forces the value question into the open. If the company can push pricing and keep retention healthy, it can look like a higher-quality business without needing a dramatic demand rebound. The key is not whether the stock popped on the headline. The key is whether the next few quarters show customers staying put, margins holding up, and the platform expanding beyond basic helpdesk into a fuller IT workflow suite. If those pieces line up, FRSH could have more upside than the chart suggests. If pricing turns into churn, the market will treat this move as a one-quarter sugar rush. That's all for today. Thank you for reading. If you have any feedback, please reply to this email. Best Regards, — Adam Garcia Elite Trade Club   Click here to get our daily newsletter straight to your cell for free. P.S. Just like this newsletter, it's 100% free*, and you can stop at any time by replying STOP.       Legal Stuff: Stocks featured in this newsletter are for entertainment purposes only. You should not base any investment decisions on information contained in my newsletter. Stocks featured in this newsletter may be owned by owners/operators of this website, which could impact our ability to remain unbiased. 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Low Float (NYSE American: ROLR) Takes Over Our Top Watchlist Spot (5 Explosive Potential Catalysts)

There's a new force driving excitement

Any content you receive is for information purposes only. Always conduct your own research. *Sponsored Low Float (NYSE American: ROLR) Takes Over Our Top Watchlist Spot (5 Explosive Potential Catalysts) *Click Here To Get Our Alerts Faster Via SMS* January 13th Greetings Readers, There’s a new force driving excitement at the intersection of technology and entertainment.  This innovative firm is reshaping how consumers engage with digital experiences, blending speed, security, and personalization into one seamless platform. Behind the scenes, its team has crafted proprietary systems that merge advanced analytics with real-time interaction, setting new standards for user engagement across multiple markets. Early feedback from industry insiders points to something rare—an experience that feels immersive, intuitive, and built for what’s next. And with a low float of fewer than 3Mn shares and 3 key chart supports levels potentially gaining strength, this under-the-radar NYSE American profile just hit our radars: High Roller Technologies, Inc. (NYSE American: ROLR) High Roller Technologies, Inc. is a leading global online gaming operator known for its innovative ca-si-no brands, High Roller and Fruta.  The Company delivers a cutting-edge real-money online ca-si-no platform that is intuitive and user-friendly. With a diverse portfolio of over 6,000 premium games from more than 90 leading game providers, High Roller Technologies serves a global customer base, offering an immersive and engaging gaming experience in the rapidly expanding multi-Bn iGaming industry. And based on several potential catalysts we're tracking, (NYSE American: ROLR) has taken the top spot on our watchlist. Take a look: #1. A Low Float Of Fewer Than 3Mn Shares Highlights The Strong Possibility For Heightened Volatility. #2. A Major Development Announced As Saratoga Ca-si-no Holdings Makes Strategic In-vest-ment In High Roller. #3. A Newly Inked LOI Aims To Provide High Roller With A Fully Managed Software Solution. #4. Financials Point To A Potentially Game-Changing Milestone During Company's Strategic Transformation. #5. Could Chart Support Be Growing At 3 Important Technical Levels? But more on those in a second... Introducing High Roller The company operates the award-wi-nn-ing online brands High Roller, Fruta, & Kassuuu Backed by a highly experienced founding and executive team with a proven track record of success High Roller leverages best-in-class proprietary and third-party technologies to offer a highly competitive product Their partnership with industry-leading iGaming acquisition firm, SpikeUp Media, provides them with a significant strategic advantage High Roller's operating profile is focused on high-potential, regulated markets with stable revenue streams They maintain an operational headquarters in Malta, and satellite offices in the US & Europe High Roller Offers Online Ca-si-no Games Over 6,000 games from more than 90 leading game providers that players know and trust. High Roller's Brands Are Optimized To Be Enjoyed On All Devices Expansion Strategy To Enter Additional Regulated Markets High Roller is focused on perfecting, scaling, and maintaining operations in a measured amount of core markets, which will lead to efficient operational economies of scale as they continue brand expansion into new markets. Success in their core markets aims to drive their expansion strategy into new high-potential regulated markets like the United States and Latin America. Licensing - Applying directly for a license for a specific market through the local regulatory body, like in Finland, Ontario, or Alberta. Market Access - Commercial agreement with a local license holder to launch and operate an online brand, after licensing and regulatory approval, a structure featured in many jurisdictions in the United States. Joint Venture - Partnering with a local licensed operator that has a lack of digital knowledge and/or resources, which is common with retail casinos that obtain an online license through regulation. SpikeUp Media Is Their Secret Sauce High Rollerʼs Founders include the founders of SpikeUp Media, who have more than 15 years of direct experience in the online ca-si-no industry, generating over 1Mn first-time depositing customers for its partners and more than $600Mn in player de-pos-its from over $150Mn in advertising spend. SpikeUp has successfully operated across 30 international markets, attaining deep insight into successful market-entry strategies. SpikeUpʼs capabilities represent one of High Roller's keys to success in the markets in which they operate. High Roller: Key Takeaways 1.) In a world where online gaming products are relatively commoditized, High Rollerʼs VIP branding sets it apart from the crowd. 2.) High Roller is a ca-si-no-led brand that may choose to offer a sports wa-ger-ing product as an amenity, which sets the brand apart from sports-first brands. Historically, ca-si-no-led brands competing in sports-focused markets tend to find outsized success with ca-si-no-led consumers. 3.) High Roller is founded and operated by well-known industry veterans that remain active as early-stage in-vest-ors in the gambling and entertainment market. This deep industry-side connectivity provides High Roller with a unique advantage related to introducing new, innovative products to market before other operators. 4.) The company's resilient, regulation-first growth model offers stronger long-term margins, reduces business volatility, and positions their brand for global scalability. 5.) High Rollerʼs excellence in customer acquisition and retention is anchored by SpikeUpʼs 15+ years of experience in marketing, and its highly proprietary technology focused on executing media spend for the highest possible return on in-vest-ment. 6.) High Roller offers over 6,000 game titles from more than 90 leading game vendors, boasting one of the largest online gaming libraries of any operator in the world. 7.) High Roller is focused on perfecting, scaling, and maintaining operations in a measured amount of core markets, which will lead to efficient operational economies of scale as they continue brand expansion into new markets. Grab Sources And More Here: ROLR Presentation. ----- And as I mentioned above, (NYSE American: ROLR) has several potential catalysts we're currently watching. Check them out: #1. ROLR Potential Catalyst - A Low Float Of Fewer Than 3Mn Shares Highlights The Strong Possibility For Heightened Volatility. According to info from the Yahoo Finance website, ROLR has a very low float. The website reports this profile to have roughly 2.24Mn shares in its float. Why is that important? It's important on one crucial level. Volatility potential. If the company provides positive news at the beginning of 2026, could it help provide a breakout spark when paired with this volatility potential? ----- #2. ROLR Potential Catalyst - A Major Development Announced As Saratoga Ca-si-no Holdings Makes Strategic In-vest-ment In High Roller. Saratoga Ca-si-no Holdings Makes Strategic In-vest-ment in High Roller Technologies Las Vegas, Nevada, Jan. 09, 2026 (GLOBE NEWSWIRE) -- High Roller Technologies, Inc. (“High Roller”) (NYSE: ROLR), ..., today announced Saratoga Ca-si-no Holdings LLC (“Saratoga”) has made a $1.0Mn strategic in-vest-ment in the Company through a private placement of restricted shares of common st-ock of High Roller at a purchase price of $2.80 per share. Saratoga operates ca-si-no properties in New York, Pennsylvania, Colorado, and Mississippi, and this in-vest-ment marks their first step into the online gaming sector. “This strategic in-vest-ment from Saratoga is a strong vote of confidence in our business model and growth strategy,” commented Seth Young, Chief Executive Officer at High Roller. “This strategic alignment with Saratoga is an indication of our continued ambition to scale our platform, expand our market reach, and execute on our near- and long-term initiatives.” ... Read the full article here. ----- #3. ROLR Potential Catalyst - A Newly Inked LOI Aims To Provide High Roller With A Fully Managed Software Solution. High Roller Technologies Plans Sports Be-tti-ng Expansion; Inks Letter of Intent with Altenar to Power Fully Managed B2B Sports-book Platform - Updated Las Vegas, Nevada, Jan. 08, 2026 (GLOBE NEWSWIRE) -- High Roller Technologies, Inc. (“High Roller”) (NYSE: ROLR), ..., plans to expand its sports be-tti-ng presence and has inked a non-binding Letter of Intent (“LOI”) with Altenar Software Limited (“Altenar”) to finalize and execute a definitive Software Services & Support Agreement (“SSSA”) in which Altenar would provide High Roller with a fully managed B2B sports be-tt-ing software solution for use on High Roller’s licensed sports be-tt-ing websites. “The addition of sports-book to our product suite through Altenar offers us the opp. to rapidly expand High Roller’s market position,” said Seth Young, CEO of High Roller Technologies, Inc. “Altenar’s platform, risk management services, and 24/7 support model align with our goal to deliver a reliable and scalable user experience as we pursue the regulatory pathways and technical milestones required for launch.” ... Read the full article here. ----- #4. ROLR Potential Catalyst - Financials Point To A Potentially Game-Changing Milestone During Company's Strategic Transformation. High Roller Reports Q3 2025 Results Q3 2025 revenue of $6.3Mn, revenue of approximately $20.0Mn the nine months ended September 30, 2025, a slight increase YoY Company increased gross margins, lowered operating expenses, and positive Adjusted EBITDA of $622k High Roller achieved its first ever quarterly pro-fit as a public company   Las Vegas, Nevada, Nov. 11, 2025 (GLOBE NEWSWIRE) -- High Roller Technologies (“High Roller” and the “Company”) (NYSE: ROLR), ..., today reported its financial results for the third quarter ended September 30, 2025. High Roller currently offers more than 6,000 games from over 90 game providers, representing one of the widest online ca-si-no game portfolios in the world... . Seth Young, Chief Executive Officer of High Roller Technologies, commented, “High Roller delivered a standout third quarter, achieving quarterly pro-fit-ability for the first time since becoming a public company — a major milestone that underscores the strength of our strategic transformation. This success reflects the dedication of our incredible team, disciplined financial management, and unwavering commitment to operational excellence.” ... Read the full article here. ----- #5. ROLR Potential Catalyst - Could Chart Support Be Growing At 3 Important Technical Levels? With a strong green surge since the end of 2025, ROLR has built some strong momentum in the recent term. In fact, after looking at its chart, ROLR has moved through several potential resistance levels and above 3 key technical levels including its: 50-Day Simple Moving Average (SMA) 200-Day SMA 13-Day EMA If support grows at those key levels, it could act as a foundation for ROLR to continue to test previous chart highs. ----- (NYSE American: ROLR) Recap - 5 Potential Catalysts Hit Our Radar #1. A Low Float Of Fewer Than 3Mn Shares Highlights The Strong Possibility For Heightened Volatility. #2. A Major Development Announced As Saratoga Ca-si-no Holdings Makes Strategic In-vest-ment In High Roller. #3. A Newly Inked LOI Aims To Provide High Roller With A Fully Managed Software Solution. #4. Financials Point To A Potentially Game-Changing Milestone During Company's Strategic Transformation. #5. Could Chart Support Be Growing At 3 Important Technical Levels? ----- Coverage is now officially kicked-off on High Roller Technologies, Inc. (NYSE American: ROLR). Be on the lookout for updates coming your way soon. Sincerely, Kai Parker StockWireNews (Always Remember The St-ock Prices Could Be Significantly Lower Now From The Dates I Provided.) *StockWireNews.com (“StockWireNews” or “SWN” ) is owned by SWN Media LLC, a single member limited liability company. Data is provided from third-party sources and SWN is not responsible for its accuracy. Make sure to always do your own research and due diligence on any day and swing profile SWN brings to your attention. Any emojis used do not have a specific defined meaning, and may be used inconsistently. We do not provide personalized in-vest-ment advice, are not in-vest-ment advisors, and any profiles we mention are not suitable for all in-vest-ors. Pursuant to an agreement between SWN Media LLC and TD Media LLC, SWN Media LLC has been hired for a period beginning on 01/13/2026 and ending on 01/14/2026 to publicly disseminate information about (ROLR:US) via digital communications. Under this agreement, SWN Media LLC has been paid seventeen thousand five hundred USD ("Funds"). These Funds were part of the funds that TD Media LLC received from a third party who did not receive the Funds directly or indirectly from the Issuer and does not own st-ock in the Issuer but the reader should assume that the clients of the third party own shares in the Issuer, which they will liquidate at or near the time you receive this communication and has the potential to hurt share prices. Neither SWN Media LLC, TD Media LLC and their member own shares of (ROLR:US). Please see important disclosure information here: https://stockwirenews.com/disclosure/rolr-qpddx/#details

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