SurfOS brings Palantir-powered AI to the fragmented private aviation market through three flagship products: BrokerOS, OperatorOS, and OwnerOS.
Every Operator Added Makes the Other Side of the Platform Stronger
SurfOS is built as a two-sided platform. Brokers on BrokerOS need aircraft, and operators on OperatorOS supply them.
The company says each new operator on OperatorOS adds supply and operational data to the platform, which strengthens the supply and demand dynamics with BrokerOS and improves distribution through the broker network. In plain terms, every operator that signs makes BrokerOS more valuable to every broker already on it.
Barrett Brown made the same point announcing the Clipper deal, noting that each new aircraft "gives our broker network more inventory to choose from."
And BrokerOS already has its anchor customer. In June, Wheels Up Experience, one of the largest private aviation companies in the world, became the launch customer for Enterprise BrokerOS in a contract worth up to $12Mn over the initial three-year term.
The independent broker program, Powered by Surf On Demand, has drawn hundreds of applications since launch. It has generated Mn’s in revenue and is gross margin positive.
So SurfOS now has paying customers on both sides of the marketplace. That is the moment platform businesses are built on.
The Executive Hired to Sell It Spent 10 Years at Palantir
Surf Air Mobility (NYSE: SRFM) appointed Barrett Brown as President of SurfOS, effective September 30th. He will lead go-to-market, strategy, and commercial expansion for the software business.
Brown spent 2013 to 2024 at Palantir Technologies, starting as a Forward Deployed Engineer in New York and serving as Head of Asia from 2018, where he ran business strategy and operations across the region for government and commercial clients.3 He then served as Vice President and Head of APAC at Maxar Technologies and has advised Turion Space since 2024.
In his own words. Quote:
"I spent my career at Palantir scaling enterprise software into new markets, and I'm looking forward to repeating that success at SurfOS as we build a massive business."
Chairman Shawn Pelsinger, himself a ten-year Palantir veteran, worked alongside Brown there. Quote:
"Barrett and I worked together at Palantir, and I've witnessed first hand his success in building and scaling disruptive software platforms. He has a rare ability to translate complex technology into commercial strategies that drive and accelerate customer adoption. Barrett is the leader that SurfOS needs today."
Step back and look at the whole picture. Palantir accepted $6Mn in equity instead of cash for software services in November 2025, making it one of the company's largest outside shareholders.
In June 2026, Palantir expanded the partnership, adding engineering resources plus business development and go-to-market staff who now participate directly in SurfOS enterprise sales. In July, Pelsinger became Chairman of the Board.
Palantir's fingerprints are now on the cap table, the boardroom, the engineering team, and the executive running the software business.
Companies do not get that treatment from Palantir by accident.
The Second Quarter Numbers Behind the Story
Software contracts are easier to trust when the underlying business is executing. The second quarter, reported August 10th, showed exactly that.
- Revenue of $29.5Mn, at the high end of the $27 to $30Mn guidance range, up 8% year-over-year and 15% over the first quarter
- Surf On Demand private charter revenue of $12.1Mn, up 101% year-over-year, with departures up approximately 67%, the highest revenue and flight volume quarter since inception
- Adjusted EBITDA loss of $10.5Mn, within guidance, despite elevated fuel costs and weather-related cancellations in Hawaii
- Airline operations ended the quarter at a 98% controllable completion factor, 88% on-time arrivals, and 83% on-time departures
Then management gave the market a road map. Third quarter revenue guidance is $35.5 to $37.5Mn with an Adjusted EBITDA loss of $7 to $4Mn, and the company expects the loss to narrow further in the fourth quarter.
Full-year revenue guidance stands at $128 to $138Mn, representing 20% to 30% growth, with a full-year Adjusted EBITDA loss of $30 to $25Mn, an approximate 40% improvement from prior guidance of a $50 to $40Mn loss. For the second half, management expects airline operations to be the most pro-fit-able area of the business.
CEO Deanna White summarized the quarter. Quote:
"The second quarter was strong. We delivered revenue at the high end of our guidance range and Adjusted EBITDA within our range, and we did so during one of the most volatile fuel cost environments the industry has experienced."
Read the sequence. A $10.5Mn loss in Q2, guidance for a $7 to $4Mn loss in Q3, and a narrower loss still in Q4.
Hawaii Just Locked In Four Years of Federal Revenue
On September 14th, the U.S. Department of Transportation awarded Mokulele Airlines a new Essential Air Service contract to continue scheduled service to Lanai. The contract represents $19.4Mn in EAS subsidies over four years, excluding passenger fares, doubling the term of the prior contract and providing contracted revenue through August 2030.
Mokulele won it through a competitive process. In awarding the contract, the DOT highlighted Mokulele's track record serving the Lanai community, its established infrastructure in Hawaii, and the strength of its interline connectivity.
Under the new contract, Mokulele will operate 63 weekly round trips, or 126 weekly flights, connecting Lanai to Honolulu and Kahului. Today Mokulele runs approximately 112 daily departures across five islands and is the largest commuter airline network in Hawaii by airports served.
Louis Saint-Cyr, President of Airline Operations, framed what Hawaii means to the bigger plan. Quote:
"This contract also rewards the broader in-vest-ments we've made into our Hawaii operations where we provide safe, reliable, and profitable air service, and where we continue building toward our ambition of operating the first commercial passenger electric flights in the country."
That last line is not a throwaway. Hawaii's short average stage length and high-frequency interisland routes make it a model network for the introduction of electric aircraft.
Surf Air Mobility (NYSE: SRFM) holds a firm order for 25 all-electric BETA ALIA aircraft with options for up to 75 more, and is BETA's designated launch operator for commercial electric passenger service. In June, BETA's electric aircraft began landmark demonstration flights across the Hawaiian Islands with Hawaiian Airlines' support. |
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